Joy DenHouter and Paul Pratico founded SourceOne Insurance in 1994 for the purpose of providing a higher level of insurance consulting services to area businesses. The agency started with three employees and now has a staff of 18 full-time employees and two part-time employees.
Our Staff
Commercial Lines
Joy DenHouter, J.D.
SourceOne Co-Owner
joy.denhouter@sourceoneinsurance.com
260-918-6126 direct
Joy oversees the Commercial Lines, Personal Lines, and Health Departments at SourceOne. She has been in the insurance industry for more than 32 years. After graduating from Notre Dame Law School, Joy began her career as counsel to Lincoln National Corporation and later General Counsel for K&K Insurance Group. In these roles, she gained extensive knowledge about both the property/casualty and health insurance industries.
Paul Pratico, MBA
SourceOne Co-Owner & Commercial Account Analyst
paul.pratico@sourceoneinsurance.com
Paul has been in the insurance industry for more than 36 years. He has extensive experience in commercial lines coverages. Paul works closely with all members of the SourceOne Commercial Lines team and is a Premium Recovery Specialist. He will perform an in-depth audit of past workers comp and general liability audits to determine if the charges were correct. If there were overcharges, he will work to recover those amounts for you on a contingency fee basis.
Gabe Monger
Commercial Lines Producer
gabriel.monger@sourceoneinsurance.com
260-918-6157 direct
Gabe joined SourceOne in August 2017 with seven years of experience in the sales and operations sector of the transportation industry. Gabe has a very customer-focused mindset and is always willing to go the extra mile to ensure that clients get exactly the type of individual service they need and deserve.
Tina Balkema, CIC
Account Manager
tina.balkema@sourceoneinsurance.com
260-918-6150 direct
Over 30 years of insurance industry experience. Tina joined SourceOne in September 2015 after relocating to Fort Wayne from Washington State. Her work experience is as diversified as the insurance industry. She has been a Certified Insurance Counsel for 13 years.
Diana Herriott, CIC
Account Manager
diana.herriott@sourceoneinsurance.com
260-918-6152 direct
Over 30 years of insurance industry experience. Diana joined SourceOne in 2015. She has been a Certified Insurance Counsel for 18 years.
Cari Sweetheimer
Small Commercial Account Manager
cari.sweetheimer@sourceoneinsurance.com
260-918-6155 direct
Cari joined SourceOne in February, 2017. She has been in the insurance industry for over 20 years. Cari has worked on both the carrier side and agency side of the desk and understands how both sides operate, giving her an advantage in communicating the coverage needs of her clients.
Bob Washburn, CPCU, ARM
New Business Development
bob.washburn@sourceoneinsurance.com
260-918-6153 direct
Bob joined SourceOne Insurance in January 2017 and has been in the insurance industry for over 30 years. Bob considers himself a student of all aspects of the profession and enjoys helping clients and prospects solve risk management problems.
Personal Lines
Beth McGraw
Personal Lines Manager
beth.mcgraw@sourceoneinsurance.com
260-918-6130 direct
Beth joined SourceOne in 2001 and has over 24 years of insurance industry experience.
Heather Bell
Personal Lines Customer Service Representative
heather.bell@sourceoneinsurance.com
260-918-6134 direct
Heather joined SourceOne in 2016 and has over 10 years of insurance industry experience.
Dawn Buuck
Personal Lines Customer Service Representative
dawn.buuck@sourceoneinsurance.com
260-918-6139 direct
Dawn joined SourceOne in 2017 and has over 12 years of insurance industry experience.
Health
Joy DenHouter, J.D.
SourceOne Co-Owner
joy.denhouter@sourceoneinsurance.com
260-918-6126 direct
Joy works closely with the members of the SourceOne Health Department team and oversees both the Personal Lines and Commercial Lines Departments. Joy has been in the insurance industry for more than 32 years. After graduating from Notre Dame Law School, Joy began her career as counsel to Lincoln National Corporation and later General Counsel for K&K Insurance Group. In these roles, she gained extensive knowledge about both the property/casualty and health insurance industries by buying and selling health care entities for Lincoln National and creating new products for K&K Insurance. Her role as reinsurance counsel gave her the ability to work in the self-funded area and assist employers with their stop-loss contracts.
Karla Linvill
Director of Business Development
karla.linvill@sourceoneinsurance.com
260-918-6127 direct
Karla joined SourceOne in 2020 and has over 35 years of insurance industry experience.
Marci Schlotterback
Benefits Account Manager
marci.schlotterback@sourceoneinsurance.com
260-918-6114 direct
Marci joined SourceOne in 2018 and has over 25 years of insurance industry experience.
Carol Johnston
Customer Service Specialist
carol.johnston@sourceoneinsurance.com
260-918-6118 direct
Carol joined SourceOne in 2013 and has over 10 years of insurance industry experience.
Natasha Arntz
Benefits Account Manager
natasha.arntz@sourceoneinsurance.com
260-918-6175 direct
Natasha joined SourceOne in 2018 and has 20 years of customer service and hospitality experience.
Erika Bond
Client Service Specialist
erika.bond@sourceoneinsurance.com
260-918-6115 direct
Erika joined SourceOne in 2016.
Accounting
Carol Johnston
Accounting/ Customer Service Specialist
carol.johnston@sourceoneinsurance.com
260-918-6118 direct
Carol joined SourceOne in 2013 and has over 10 years of insurance industry experience.
Lisa Wolfcale
Commercial Lines Customer Service Representative
lisa.wolfcale@sourceoneinsurance.com
260-918-6140 direct
Lisa has been with SourceOne since 2013 and has experience in both the commercial lines and personal lines insurance areas.